Best Rate Guarantee at Stirrups

Why Book Direct?

- We guarantee the best rate online
- Quick, easy and secure to book on Mobile, Tablet or PC
- View special offers only available on our website booking platform
- No Hidden Charges

Stirrups Hotel is always on hand to ensure you receive the best service and experience from the moment you decide to book. Booking direct is quick, easy and secure. The Stirrups Hotel Best Rate Guarantee is our promise that if you find the same room and rate on the same date within 24 hours of booking on any other Online Travel Agency website, we will match that rate, give you a free bottle of House wine and a 20% off voucher when booking with us again in the future.

How Does it Work?

Example:
- You book a Bed & Breakfast Rate for two guests in a Standard Bedroom for £130.00. Within 24 hours, you have found an identical booking for a lower price on a competing site
- Book a Bedroom direct through the Stirrups Hotel Website (www.stirrupshotel.co.uk) for £130.00 Bed & Breakfast for 2 adults which is confirmed to you by email or in writing.
- You find the price (including VAT) at £120.00 for an identical booking with the same number of guests and rate type on a separate publicly available website within 24 hours.
- You notify us of this by email (reception@stirrupshotel.co.uk) within 24 hours of making your booking. The email should include:

A) Full name
B) Date of your booking
C) Booking Number (beginning with ‘ST’)
D) Screen shot or scanned print out clearly showing the rate type, date and number of guest details.

We will respond to you within 24 hours Monday to Friday and if the rate is confirmed:

- Immediately match the rate of £120.00 for your current booking.
- Give you a free bottle of House Wine.
- Give you a voucher giving you 20% off the room rate for your next direct booking with Stirrups Hotel.

The Stirrups Hotel Best Rate Guarantee does not apply to:
- Rates that are not available to the general public. These include (but are not limited to) Wedding / Function rates, Seasonal Promotional Rates, Conference Rates or Corporate Rates.
- Reservations made less than 4 hours prior to arrival
- Reservations that have been amended or transferred after the first time of booking.